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Correct answer Karl Heinz Kremer

Unfortunately, you need to use the FTP protocol to download this tool. Do you have a dedicated FTP client? If so, use that. I just verified, and I can access the customization wizard. There is however a problem with the URL you've posted: The directory path is case sensitive. Try this instead:

ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/CustWiz1502020039_en_US_DC.exe

(This is the full path, including the executable for the current version of the customization wizard as of 7/3/2017 - if you are trying to download this after right now, that path may no longer exist, and you would need to use this directory path to access the correct directory: ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ )

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Karl Heinz  Kremer
Community Expert
Karl Heinz KremerCommunity ExpertCorrect answer
Community Expert
July 3, 2017

Unfortunately, you need to use the FTP protocol to download this tool. Do you have a dedicated FTP client? If so, use that. I just verified, and I can access the customization wizard. There is however a problem with the URL you've posted: The directory path is case sensitive. Try this instead:

ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/CustWiz1502020039_en_US_DC.exe

(This is the full path, including the executable for the current version of the customization wizard as of 7/3/2017 - if you are trying to download this after right now, that path may no longer exist, and you would need to use this directory path to access the correct directory: ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ )

kglad
Community Expert
Community Expert
July 3, 2017