Unable to install an Adobe Pack (Errors 110, -67 and 8)

Question

Hi,I'm trying to install a pack on a brand new computer, but can't seem to succeed. I've done it once in the past on other computers without any issues, so I'm a bit lost at what could go wrong. The computer has enough RAM (32Go), a new processor (12th Gen Intel Core i7-12700F 2.10 GHz), the recommended GPU (NVIDIA RTX A4000) and an up-to-date version of Windows (see attached screenshot). I used the same Ethernet cable as I did for the other computers in the past and I have no issues downloading other softwares online. I also disabled the live protection from Windows Defender, which is the only antivirus that is on the computer.No other softwares were running during the installation, including processes linked to Adobe or Creative Cloud.  I tried with an older Pack first, then created a brand new one today. I used the Adobe Creative Cloud Cleaner Tool to clean everything, just to see if it would help. No matter if I try to use the setup.exe file or the MSI one, it's just not installing the softwares. I don't know what else to try. Does anybody have a suggestion?

SuJoshi · Accepted Answer

The error message you’re encountering, “The Bootstrapper Process return code is (-67),” typically indicates an issue with the installation process of the Adobe package. A few potential causes are:
Permission Issues
Corrupt Installer
Conflicting Applications or Processes

Previous Installation Remnants

Kindly check if you have any older versions of Acrobat and remove them from the device using the AcroCleaner tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

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