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Raghav.cgartist
Participant
May 24, 2023
解決済み

Unable to install Creative cloud software updates

  • May 24, 2023
  • 返信数 2.
  • 461 ビュー

Hi all, Since yesterday I am facing a strange issue. I am unable to update or install any updates for my creative cloud or any of my software. I am getting weird messages from Microsoft windows defender that is being installed via my company. you can see the errors and the labels against each app in the creative cloud. Don't know how to fix this.

 

このトピックへの返信は締め切られました。
解決に役立った回答 Kevin Stohlmeyer

Hi @Raghav.cgartist have your IT department review this document and add these domains to the MS Defender white list: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

返信数 2

Kevin Stohlmeyer
Community Expert
Community Expert
May 25, 2023

Hi @Raghav.cgartist have your IT department review this document and add these domains to the MS Defender white list: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

kglad
Community Expert
Community Expert
May 24, 2023

suspend ms defender and then try to update.