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July 3, 2018
Answered

Unable to install serialized package on win10 enterprise 2015 LTSB - Error 190

  • July 3, 2018
  • 2 replies
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    Correct answer alisterblack

    Hi,

    I see in the logs

    07/03/18 09:42:18:930 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 10072 | The HDPIM Setup Process return code is (190).Stopping the installation process.

    Error 190 indicates that there are applications in your package that are not compatible with the versions of Windows you have.

    Please note the system requirements for Adobe XD - for Win 10 you need Windows 10 Creators Update (64-bit) – Version 1703 (build 10.0.15063)

    Adobe XD System requirements

    For Adobe Dimensions the following is advised - Windows 10 Anniversary Update (64-bit) - Version 1607 (build 10.0.14393) or later

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    July 5, 2018

    Hi,

    I see in the logs

    07/03/18 09:42:18:930 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 10072 | The HDPIM Setup Process return code is (190).Stopping the installation process.

    Error 190 indicates that there are applications in your package that are not compatible with the versions of Windows you have.

    Please note the system requirements for Adobe XD - for Win 10 you need Windows 10 Creators Update (64-bit) – Version 1703 (build 10.0.15063)

    Adobe XD System requirements

    For Adobe Dimensions the following is advised - Windows 10 Anniversary Update (64-bit) - Version 1607 (build 10.0.14393) or later

    John T Smith
    Community Expert
    Community Expert
    July 3, 2018

    more information and Packager Links https://forums.adobe.com/thread/1586021