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A
Anonymous
October 21, 2011
Question

Unable to patch Acrobat 10.1.0 Pro to 10.1.1

  • October 21, 2011
  • 1 reply
  • 1866 views

I created a 10.1.0 AIP of Acrobat Pro and deployed it to my machines. I would like to deploy the 10.1.1 patch to them but when I do, I get an error on some machines saying the program being patched is not installed. I have a few 10.0.3 AIP deployments out there as well and all of these sucessfully updated to 10.1.1. What is causing this problem? I tried to install the new 10.1.1 AIP on one of the existing machines and I get the same error when I deploy the patch--it doesn't recognize the program being installed. All of the machines being updated are Windows 7 x86. Any ideas? Thanks!

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1 reply

EnterpriseHelp
EnterpriseHelp
Inspiring
October 21, 2011

You cannot install quarterlies over out of cycle patches or quarterlies over other quarterlies. With 10.x, installers are cumulative. Thus, the basic formula is:

Acrobat: Base release + latest quarterly + latest patch (if any).

hth,

Ben

A
Anonymous
October 24, 2011

How can I tell which updates are quarterlies and which are patches?

Would 10.0, 10.1 be a quarterly, and 10.0.3, 10.1.1 be a patch?

EnterpriseHelp
EnterpriseHelp
Inspiring
October 24, 2011
  1. Go here: http://www.adobe.com/go/acrobatitinfo.
  2. Download the admin guide which describes deployment.
  3. Use the links to the kb notes to identify the enterprise installers.
  4. Go to the release note library to get do the same as #3 + get additional information.
  5. If you want to do some predeployment configuration, download the Wizard and AIM.

Ben

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