Unable to remove license

Forum|Forum|6 years ago
June 5, 2020
1 reply
417 views

Hi Team,

Currently as an Admin, I'm unable to remove licnese from user's profile. When I remove and then refresh the page, the products returns back. Please help.

Regards,

Activation
Billing
Account management
New user
Creative Cloud

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SuJoshi

Community Manager

Hello,

Kindly confirm if the user is added as Federate ID or Adobe ID and you are trying to remove the user from any user group or product profile.

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