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Participant
August 2, 2024
Answered

Unable to use apps, being asked to purchase them.

  • August 2, 2024
  • 1 reply
  • 250 views

What happened to my account? I've updated my apps but I'm being asked to purchase them. Did my subscription run out?

 

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Correct answer Kevin Stohlmeyer

Try the steps outlined on this page:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you are an Enterprise customer, please check with you plan adminstrator.

 

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 2, 2024

Try the steps outlined on this page:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you are an Enterprise customer, please check with you plan adminstrator.

 

Participant
August 2, 2024

Thank you!