Skip to main content
itinfoc32902306
Participant
October 2, 2018
Question

Unable to validate/active my software with serial key after installing

  • October 2, 2018
  • 1 reply
  • 275 views

I purchased adobe acrobat 2015 or XII and i have been using the same software since years now i am trying to move to another machine but the serial key is not able to validate or activate the software.

This topic has been closed for replies.

1 reply

Adobe Employee
October 4, 2018

Hi,

Make sure that you are using the correct installer. You can try downloading Acrobat DC from Download Pro or Standard versions of Acrobat DC | Non-subscription

Please confirm the OS you were on earlier and the new OS you are moving to.