Unable to view invoices in the Admin Console

Question

If you have purchased the Teams membership through Adobe.com, and you are the current contract owner, you can view and download your invoices from Admin Console > Account > Billing History.

Due to a technical glitch, some administrators are unable to view the invoices. We are working to fix this issue on high priority and will let you know as soon as it is resolved.

We apologize for the inconvenience caused.

Dj_Creative_enthusiast · Accepted Answer

Hi,

Thank you for posting your query here.

I would like to inform you that If you have a Creative Cloud for teams membership, only a primary administrator can view the billing information associated with your account.

You may refer to the following help article for Viewing the invoices : https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html#Findyourinvoiceforanactivesubscription

Hope this helps.

Thank you.

Sonam Monga · Answer

This issue is now resolved.If you have purchased the Teams membership through Adobe.com, and you are the current contract owner, you can view and download your invoices from Admin Console > Account > Billing History.For more information, see Manage your Teams account.

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