Unable to view Shared libraries on Creative cloud Desktop App Win 10

Hi 

I am unable to view libraries  that have been shared with me on Adobe CC desktop app.

I can view the shared libaries when loged on the Website but they do not sync to my local PC. 
This issue effect s two users in my Organization.

Troubleshooting Done so far .
 Removed/reinstall app using uninstall tool 

 Logged user onto a diffrent PC
 Removed licence from user account 
 Deleted Cloud Sync Directory 
 Prayed to Adobe CC Gods .

Any help would be greatly appreciated .