Unauthorized Charges Despite Canceled Purchase Request

Question

I previously canceled my purchase request; however, I have noticed that charges are still being made to my credit card.
This is clearly unauthorized and very concerning.

Please investigate this matter immediately and cancel any further charges.
Additionally, I request a full refund for any payments that were processed after the cancellation.

Looking forward to your prompt response and resolution of this issue.

Bani Verma · Answer

Hi there,

I reviewed your account using the email you used to post here and couldn't find any registered subscription. The subscription you are being charged for may be associated with your other email address. Please share the different email address with me in a personal message. To know how to send a personal message, see: https://adobe.ly/3FQQtJI

Note: Do not share your email address on the post, as this is a public forum accessible to all, and your personal information can be misused.

Thanks,
^BS

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