I need easy to follow steps on how to uninstall expired shared device licenses on iMacs. It is causing our single sign on licenses not to open. tehe SDL I get a need permission message when I try to launch the single sign on applications. I have 36 iMacs in my classroom that my back to school students won't be able to use their single sign on apps. Until I resolve a conflict with expired SDL's.
Hello,
Kindly share the screenshot of the error/prompt you are getting in launching the creative cloud apps.
You will find the uninstaller if you have an old package or can use the creative cloud cleaner tool: https://helpx.adobe.com/in/enterprise/kb/cc-cleaner-tool-for-enterprise-users.html
The licensing toolkit will allow you to just de-activate the shared device license from the machine instead of removing the apps: https://helpx.adobe.com/enterprise/kb/sdl-toolkit.ug.html
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