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R
Rob_q
Participant
April 2, 2019
Question

Uninstall Old Version of Acrobat

  • April 2, 2019
  • 2 replies
  • 4633 views

I am trying to deploy Acrobat to my company.  I am using SCCM.  Everyone has different versions of Acrobat.  Is there a switch for the MSI to uninstall old version? 

If not how do I uninstall the old version without using sneaker-net?

This topic has been closed for replies.

2 replies

R
Rob_qAuthor
Participant
April 12, 2019

Steve.  I downloaded Accrobat from the Admin Console​ .  I have redownloaded it twice and I am using the latest version of the Wizard. 

S
Adobe Employee
Steve Cordero
Adobe Employee
April 12, 2019

Try downloading from this page:

Download Acrobat DC installer for Enterprise term or VIP license

If that is still not working for you then try downloading from a different web browser.

    R
    Rob_qAuthor
    Participant
    April 17, 2019

    Thank you Steve. That worked. You all have been most helpful.

    EnterpriseHelp
    Community Manager
    EnterpriseHelpCommunity Manager
    Community Manager
    April 2, 2019

    Use the Wizard or cmd line properties: Installation options — Acrobat Customization Wizard DC for Windows

    You may want to use the Wiz anyway to configure other options.

    R
    Rob_qAuthor
    Participant
    April 2, 2019

    Thank you for your quick response.

    When I try to open the MSI file that came with the download from the "Team Portal" It says "Wizard cannot modify this MSI package".

    EnterpriseHelp
    Community Manager
    EnterpriseHelpCommunity Manager
    Community Manager
    April 2, 2019

    That's odd. And your using the latest Wizard and the latest download?

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