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Rob_q
Participant
Apr 2, 2019 7:05 PM UTC
Question

Uninstall Old Version of Acrobat

I am trying to deploy Acrobat to my company.  I am using SCCM.  Everyone has different versions of Acrobat.  Is there a switch for the MSI to uninstall old version? 

If not how do I uninstall the old version without using sneaker-net?

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7 replies

Rob_qAuthor
Participant
Apr 12, 2019 7:29 PM UTC

Steve.  I downloaded Accrobat from the Admin Console​ .  I have redownloaded it twice and I am using the latest version of the Wizard. 

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Adobe Employee
Steve Cordero
Adobe Employee
Apr 12, 2019 7:33 PM UTC

Try downloading from this page:

Download Acrobat DC installer for Enterprise term or VIP license

If that is still not working for you then try downloading from a different web browser.

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    Rob_qAuthor
    Participant
    Apr 17, 2019 12:10 PM UTC

    Thank you Steve. That worked. You all have been most helpful.

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    EnterpriseHelp
    EnterpriseHelp
    Inspiring
    Apr 2, 2019 7:39 PM UTC

    Use the Wizard or cmd line properties: Installation options — Acrobat Customization Wizard DC for Windows

    You may want to use the Wiz anyway to configure other options.

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    Rob_qAuthor
    Participant
    Apr 2, 2019 7:50 PM UTC

    Thank you for your quick response.

    When I try to open the MSI file that came with the download from the "Team Portal" It says "Wizard cannot modify this MSI package".

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    EnterpriseHelp
    EnterpriseHelp
    Inspiring
    Apr 2, 2019 9:11 PM UTC

    That's odd. And your using the latest Wizard and the latest download?

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