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stephenm85857015
Participant
May 27, 2020
Answered

Unstable servers for Epubs

  • May 27, 2020
  • 1 reply
  • 502 views

We've recently started using Publish Online, but twice in the past two weeks the servers have gone down. How often does this happen? We are using the platform to provide important info to folks who need it at irreglar times -- this seemed like a good solution unless server access is unreliable.

This topic has been closed for replies.
Correct answer Vikrant R

We did face some disruption in services yesterday, which are now resolved. It may be that you encountered some disruption during the time it took to recover from yesterday's incident. Extremely sorry for the inconvenience caused. Our technical teams quickly restored the services.

 

There may also be some planned maintenance activities, whcih usually don't cause any disruption. You can check the status of any service and upcoming maintenances on https://status.adobe.com and drill down to the relevant service. For Publish Online, details can be viewed at https://status.adobe.com/products/2971/

 

Again, sorry for the inconvenice. I hope that you'll continue to find excellent value in the products and services that you use.

1 reply

Vikrant R
Vikrant RCorrect answer
Inspiring
May 28, 2020

We did face some disruption in services yesterday, which are now resolved. It may be that you encountered some disruption during the time it took to recover from yesterday's incident. Extremely sorry for the inconvenience caused. Our technical teams quickly restored the services.

 

There may also be some planned maintenance activities, whcih usually don't cause any disruption. You can check the status of any service and upcoming maintenances on https://status.adobe.com and drill down to the relevant service. For Publish Online, details can be viewed at https://status.adobe.com/products/2971/

 

Again, sorry for the inconvenice. I hope that you'll continue to find excellent value in the products and services that you use.