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preeti_fenwick
Participant
January 29, 2026
Question

Update Billing Address Without Changing Contract Owner (CCT)

  • January 29, 2026
  • 2 replies
  • 0 views

Hello Team,

Is there a way to update the billing address on our account without changing the contract owner?

We only need to update the billing address details and would like the contract ownership to remain unchanged. Additionally, we would like all invoicing to be sent to the billing email address.

Please let us know if this is possible and advise on the steps required.

Thank you for your support.

Kind regards
Preeti

2 replies

Community Manager
January 30, 2026

Hi ​@preeti_fenwick 

 

Thanks for reaching out.

As checked, I can see that you have an active Teams contract associated with the Adobe ID used to post this query. Based on your request, you are looking to update the billing address on your account. Additionally, you would like all invoices to be sent to the billing email address.

Please note that only the contract owner can access billing details and billing history from the Admin Console. If you need to update the billing address on the account, you will need to contact the contract owner, who can follow the steps outlined in the document below:
https://helpx.adobe.com/enterprise/using/edit-payment-method.html

To have invoices sent via email, the contract owner can select the required invoices, choose Email invoices, enter the recipient’s email address, and select Send email. Multiple recipients can be added by pressing Enter after each email address. Check this document:https://helpx.adobe.com/enterprise/using/manage-invoices.html

 

Hope this helps. Please let us know if you need any further assistance.

 

Regards,
^AN

preeti_fenwick
Participant
January 29, 2026

Thank you for your response. I would like to update only the billing email address so that all invoices are sent to my accounting email address. Please let me know if this can be updated separately.

Peru Bob
Community Expert
Community Expert
January 29, 2026

I can only find a way to change email addresses, not just a billing email.

https://helpx.adobe.com/account/individual/manage-your-account/change-primary-email-adobe-account.html