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Participant
Jul 11, 2024 7:16 PM UTC
Answered

Update profile but no administrator

I want to update my profile but I retired and no longer have access to an administrator. What can I do to get help?

Thanks

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Kevin Stohlmeyer
Kevin StohlmeyerCorrect answer
Community Expert
Jul 11, 2024 7:41 PM UTC

@Tracey7777 if your profile is attached to a business account/email and you are now retired, you will need to setup a new account and transfer assets/data.

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
Jul 11, 2024 7:41 PM UTC

@Tracey7777 if your profile is attached to a business account/email and you are now retired, you will need to setup a new account and transfer assets/data.

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

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