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Tracey7777
Participant
July 11, 2024
Answered

Update profile but no administrator

  • July 11, 2024
  • 1 reply
  • 120 views

I want to update my profile but I retired and no longer have access to an administrator. What can I do to get help?

Thanks

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@Tracey7777 if your profile is attached to a business account/email and you are now retired, you will need to setup a new account and transfer assets/data.

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
July 11, 2024

@Tracey7777 if your profile is attached to a business account/email and you are now retired, you will need to setup a new account and transfer assets/data.

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

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