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pcamis
Participating Frequently
May 14, 2021
Question

Update to latest versions and uninstall previous via deployment

  • May 14, 2021
  • 2 replies
  • 784 views

I manage a group of ~35 Adobe installations.  It feels that every year I run into a new process to update our workstations to the latest versions & remove previous versions.  I know that I can download a new package and deploy that to get the latest versions installed, but as I understand this leaves the prior year versions.  If I run an uninstaller (the process for which also seems to change year by year), I believe that user settings don't carry over.

 

In short, I want the same ease of deploying the new version, removing the old, and carrying over all settings as an individual user would have with opening the Creative Cloud app and updating to the latest versions manually (without asking users to update manually).  That make sense?  I'd appreciate anybody's advice on how they manage this process.

 

Thanks in advance!

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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 17, 2021

It makes sense. We did enable the users to update themselves their CC programs, but my team was quite small: only 7 users. That's easy to manage like this.

 

If you have, however, more users and need consistent versions, you have a problem like this, as there is always one eager to update before the official go, besides the load on the network. But I think, for that, you can establish an own local update location.

ABAMBO | Hard- and Software Engineer | Photographer
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 14, 2021

    Packager Links https://community.adobe.com/t5/Get-Started/Same-package-for-different-teams/td-p/6533390

    P
    pcamisAuthor
    Participating Frequently
    May 17, 2021

    Thanks for your reply @John T Smith.  Best I can tell, it doesn't address my question.  I'm good on the licensing side and understand how to deploy a new package.  Where I consistently run into trouble is how to simultaneously copy user settings (e.g. customized workspaces) and delete old versions of products in that same process.

    S
    Community Manager
    SuJoshiCommunity Manager
    Community Manager
    May 17, 2021

    Hello,

    In your scenario, I don't think there is an automated process to migrate the preferences from the old to the new version of CC apps. However, the users can copy the preferences from the old version of apps to the new version. Most of the preferences are saved under "%USERPROFILE%\AppData\Roaming\Adobe" (For Windows) and "/Users/[User Name]/Library/Preferences" (for Mac).

     

    You can try which Abambo suggested above/below by setting AUSST in your environment.

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