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pduthie_au_det
Participant
March 1, 2021
Question

Updater Overide file issue

  • March 1, 2021
  • 1 reply
  • 217 views

It seems we have a problem either with our AUSST server or the overrides file.

 

If I have the overrides file in place in the 2 locations on Windows machines

C:\ProgramData\Adobe\AAMUpdater\1.0\

"C:\Program Files (x86)\Common Files\Adobe\UpdaterResources\"

 

When I launch the Creative Cloud App I don't have options to install new software - only to launch existing software and update existing software

 

If I remove these files, restart the computer and launch Creative Cloud App - all is normal - I can install new software

 

I have notriced that we have a large number of 0 size files on the AUSST server ending in .aamdownload - which is the temporary files.

 

Our AUSST server syncs once a week - last weeks log file shows no download errors, but I am wondering if an earlier sync thinks that it worked correctly but didn't actually correctly download a file?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
March 1, 2021

<moved from download&install>