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codyb51115043
codyb51115043
Participant
August 31, 2016
Question

Updates missing from AUSST

  • August 31, 2016
  • 1 reply
  • 1472 views

So I just setup an Adobe Update Server.  Everything is working fine with it.  I've distributed the overrides files to both my Windows and MAC users.  I've seen both systems update properly from the server.  I am using AUSST version 4.0.0.42

However today I had a user call in a ticket claiming they were out of date, they were missing features that Adobe said were now available.  Shame on me for not checking to verify the server was indeed up to date.

For some reason it seems like the Adobe Update Server tool only download updates from 2015 and previous.  The user in question was missing the updates to Illustrator.  The latest version downloaded was Illustrator 19.2.1.147.1 for both Mac and Windows.

I've done an incremental download and still nothing has changed.

How do I get the 20 and 20.1 version of Illustrator downloaded?  Not only that, but the rest of the updates as well (ex, last photoshop update = 16.1.2 on my server).

[Moved from the non-support, general, all-of-Adobe forums Lounge to a product-specific support forum (I guessed on the correct forum, report if it's wrong and tell us where to move it) - Mod]

This topic has been closed for replies.

1 reply

B
BaronSengir
Participant
January 18, 2018

I know this is an old post, but im sitting with the same problem. Checked the server after the initial download. Got 20 errors and it seems like there is non of the newest updates for the CC collection.

Screenshot from my AUSST server you can see the date for when the folders was created. No sign of either 2017 or 2018 updates

alisterblack
alisterblack
Inspiring
January 22, 2018

Hi,

What do you have under products/AdobeProducts.

The new apps which are compatible with AUSST can be found there.

Adobe Creative Cloud Packager apps deployed without their base version present

If you are using Creative Cloud Desktop App in conjunction with AUSST check to see if there is an option to install from there.

B
BaronSengir
Participant
January 22, 2018

In my products/AdobeProducts there is the following folders:

Looking at the reference link you send and the content of the folders it matches with newest version fx ILST version 22.0.1.253.

So to understand this correctly the server is up-to-date? Because when I try to update with RUM on a workstation it says all seems to be up to date. Even though its version 2017 on that workstation.

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