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timc75980431
Inspiring
June 27, 2016
Answered

Updating AUSST from 3.0 to 4.0

  • June 27, 2016
  • 6 replies
  • 1471 views

Can anyone let me know the procedure to update AUSST from 3 to 4?

I have moved the new 4.0 .exe to the existing AUSST folder (not sure if that is the correct way to do it) and ran the usual incremental command but am getting an error code 2

also the following lines were reported

Starting HD Workflow

Going to create download structure for HD

Could not create Folder /CreativeCloudUpdates\ACC\services\ffc\products and /CreativeCloudUpdates\ACC\products

Failed to create directory structure

Failed to complete migration.

Internal error occured.

Failed while preparing jobs

Permissions on the updates folder haven't been changed.

Any suggestions?

Thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer timc75980431

    FYI I finally found my answer here https://forums.adobe.com/message/8674341#8674341

    Disregard the "Correct Answer" and scroll to KathmanduSD's answer at the bottom.

    So replace the 3.0 AUSST file at with the 4.0 version at (in my case)  C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST then run the --incremental command and remember to explicitly enter the root location of the folder that will store the files as indicated in the link above.

    Cheers

    6 replies

    S
    SharoniS
    Participant
    September 25, 2016

    Hello

    asking the same here... any suggestions?

    Thanks in advance

    T
    timc75980431AuthorCorrect answer
    Inspiring
    September 27, 2016

    FYI I finally found my answer here https://forums.adobe.com/message/8674341#8674341

    Disregard the "Correct Answer" and scroll to KathmanduSD's answer at the bottom.

    So replace the 3.0 AUSST file at with the 4.0 version at (in my case)  C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST then run the --incremental command and remember to explicitly enter the root location of the folder that will store the files as indicated in the link above.

    Cheers

    alpanak52693418
    alpanak52693418
    Participating Frequently
    June 27, 2016

    Hi TimC100,

    Please refer to the link,

    Using the Adobe Update Server Setup Tool (AUSST)

    T
    timc75980431Author
    Inspiring
    June 28, 2016

    Thanks for the reply. I did follow that and am still getting the error code. I obviously don't want to run the "fresh" option as I already have the majority of files on the server. I want to run the incremental and just "add" the new folders but still getting the error listed above. I have even gone as far as creating the folders it said it couldn't. Hoping you may have a greater insight into why that might be happening.

    Thanks

    T
    timc75980431Author
    Inspiring
    July 5, 2016

    alpanak52693418​

    Any insights here?

    Thanks

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