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Participant
July 17, 2023
Answered

Upgrading from individual to teams

  • July 17, 2023
  • 1 reply
  • 235 views

In my business, as we've grown we've bought individual annual licences for our employees. 

 

We are now in a position where a Teams account would be better suited to our needs. 

 

All individual licences have different end dates. 

 

If we cancelled those individual licences, then added those exact email addresses to our Teams account, would we liable to pay the remaming balance of the individual licences up until the end of the conracted period?

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Correct answer Kevin Stohlmeyer

hi @CDI World - UK & Europe 1 - DO NOT cancel your individual licenses.

Go to https://www.adobe.com/creativecloud/business/teams.html

and contact Sales to set you up and migrate you to a teams account.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
July 17, 2023

hi @CDI World - UK & Europe 1 - DO NOT cancel your individual licenses.

Go to https://www.adobe.com/creativecloud/business/teams.html

and contact Sales to set you up and migrate you to a teams account.