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Prajna5FF7
Participant
Apr 12, 2022 11:29 AM UTC
Question

URGENT! Need to cancel free trial of Adobe Acrobat Pro DC

1. Adobe Acrobat Pro DC console does not have a CANCEL FREE TRAIL button.

2. My Accounts -> Plans and Payments  does not have a CANCEL FREE TRAIL button. 

3. Customer Service is unavailable with whom I want to ask to CANCEL FREE TRIAL.

 

Itseems Adobe Acrodabt DC wants to keepme hostage and just not let me cancel free trail. It was advestrised that I can cancel my free trail anytime. Need help ASAP. 

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3 replies

iCharles
Legend
Apr 13, 2022 12:32 PM UTC

Hi Prajna, 

 

Sorry for the inconvenience caused.

 

If you want to contact your Administrator, Please follow the steps on the following document or you may contact support for further assistance. There is an option of connecting with the chat support as well, You can initiate the chat by clicking here.

 

Hope this helps.

Charles

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Test Screen Name
Legend
Apr 12, 2022 6:30 PM UTC

You need to contact Adobe, this is a public forum and we aren't staff. Do it right away, there may be a long wait.

WARNING: Adobe WILL NOT CONTACT YOU. But other people may contact you saying they can help. FAKE ADOBE. They want your credit card number and worse. Be careful. Do NOT google for a phone number or support site either - scammers everywhere. 

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    Prajna5FF7Author
    Participant
    Apr 13, 2022 1:50 AM UTC

    Thanks for your answer. Do you know how to contact Adobe? Since the customer support tab in Adobe is not working here I'm having difficulty finding out how to contact Adobe. 

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