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Participant
Nov 22, 2024 12:21 PM UTC
Answered

Usage Analysis

Hello,
Does anyone know if it is possible to know when is the last time a user has logged onto their licenced product/products?
Ex: User A has a licence for Acrobat PRO DC licence and uses the application everyday, so their licence is maintained.
User B has an All Apps licence but only uses Photoshop and Lightroom on a daily basis. 

If a report is generated in this sense, I would rather give two Single App licences to User B and revoke their All Apps licence.

Thanks,
Joël

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Kevin Stohlmeyer
Kevin StohlmeyerCorrect answer
Community Expert
Nov 22, 2024 2:12 PM UTC

As @kglad mentioned there is no solution via the Admin console. This is a highly requested feature for years. There are third-party softwares that can monitor software usage like Flexera.

3 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
Nov 22, 2024 2:12 PM UTC

As @kglad mentioned there is no solution via the Admin console. This is a highly requested feature for years. There are third-party softwares that can monitor software usage like Flexera.

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kglad
Community Expert
Community Expert
Nov 22, 2024 1:22 PM UTC

no, that's not available via the admin console.

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kglad
Community Expert
Community Expert
Nov 22, 2024 1:22 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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