Used School Acct to Access Creative Cloud on my PC, But Now, I cannot access any major apps.

Question

I've been using my school account to access their full subscription of Adobe Cloud for about a year, but all of a sudden, it's asking me to use a free trial and/or buy Photoshop, Premiere Pro, etc, when I used all of these programs a handful of days ago. These applications still work on a school PC signed in with the same account that I use on my own laptop. I don't understand how I just lost access to all of the applications on a laptop, when on a different PC, signed in with the same acct, I have access to everything.

Vikrant R · Accepted Answer

I wonder if you're school was using the complimentary at-home access program for K-12 institutions in the US. That offer ended on Aug 31, 2021. https://helpx.adobe.com/enterprise/kb/covid-19-k12-schools.html

I wonder if your school was part of a complimentary at-home access program. Can you check with your IT admin to find out if that's the case.

Raymond5d50 · Answer

turns out the admin console changed, for school districts with team accounts this will be a pain to reassign licenses to every individual student.

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