Skip to main content
M
Mark22707533d3h2
Participant
January 18, 2022
Answered

User name and email editing

  • January 18, 2022
  • 2 replies
  • 310 views

I am the organisation administrator, and one of my users has a changed name and thus email address after marriage. I have tried changing these details via the CSV upload but it fails. I don't want to remove her account and create new because she will lose documents.Please help

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi there, 

     

    If it is only one user whose details need to be updated, the you can follow the process given under 'Edit user details' in this help document Manage users | Individually

     

    Let us know if this helps. 

    2 replies

    Bani Verma
    Bani VermaCorrect answer
    Legend
    January 19, 2022

    Hi there, 

     

    If it is only one user whose details need to be updated, the you can follow the process given under 'Edit user details' in this help document Manage users | Individually

     

    Let us know if this helps. 

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    January 18, 2022

    Let me move this to the Enterprise & Teams forum for you, where I think it's more likely you'll get help for your question.

    The Account, Payment, & Plan forum is generally for individual subscribers. 

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices