User Password Not Working

Users account worked fine until she travelled out of the country and now cannot log in to the Adobe app.

What can we do to resolve this?

This topic has been closed for replies.

Inspiring

Thank you for posting your query here.

Please refer to the following help article for changing the country if user has travelled to another country : https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

Hope it helps.

Thank you.

Community Manager

Kindly confirm the error or any screenshot of the issue/error so that we can assist you in a better way.

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