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Participant
April 18, 2017
Question

Users cannot "save as" an open pdf document within Outlook

  • April 18, 2017
  • 1 reply
  • 3074 views

Within Outlook 2013, when users receives a pdf attachment, they can open the psf attachment but when they click File then Save As, they receive the following error message, "the operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

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1 reply

Adobe Employee
April 20, 2017

It's probably a security setting in Outlook.  Have a look at this link that describes almost the exact same scenario.

https://www.craig-tolley.co.uk/2012/04/26/cannot-save-outlook-attachments-when-c-drive-is-hidden/