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Participant
July 12, 2018
Question

Using Citrix with Creative Cloud Enterprise in Windows 10

  • July 12, 2018
  • 1 reply
  • 304 views

I can connect remotely with Citrix to open the server where my work files are archived. I can open all files except .indd, .psd, .ai, .eps - so anything that has been created with Creative Cloud apps. I have tried to "open with" but because the apps are not "on" my computer I can't navigate to the programs to show what to  open these files with. I cannot even copy them and paste them in on my desktop. The icons for Creative Cloud files that I am seeing remotely are showing up as plain white pages, so I believe my computer doesn't know what they are. Anyone know a workaround for this?

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1 reply

kglad
Community Expert
Community Expert
July 12, 2018