Using Creative Cloud apps offline

Forum|Forum|5 years ago
December 27, 2020
1 reply
269 views

Hi there,

My computer does not currently have a connection to the internet and when I try and open any creative cloud application it says that my account is not verified and closes the program. I understand that I am supposed to be able to use these applications offline so long as I connect and verify my account every month or so. But I've only been without an internet connection for a few days. Any ideas as to what the problem is?

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M

Manan Joshi

Community Expert

I think that you went offline right near the timeframe when your application had to be reverified again. See the following article, it may help you

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

-Manan

Z

zach35276224Author

Participant

I'm not sure that was the problem. I connected my computer to the internet via ethernet and opened creative cloud. I had no problems opening Premiere Pro and there were no dialog boxes or prompts to verify my account. Once I disconnected the computer from the network I was able to open Premiere Pro and use it offline, but when I tried any other adobe application it would automatically close the program saying that my account was not verified.

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