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philippev74818432
Participant
Sep 1, 2020 12:45 PM UTC
Answered

verkeerde account gebruikt

Bij het updaten van Creative Cloud is het verkeerde account gebruikt? (staat wel op dezelfde pc).

Hoe kan ik het juiste account terug plaatsen, met behoud van de updates?

nu staan de apps in proefversie, terwijl de juiste account met een licentie werkt.

graag asap info aub.

 

 

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SuJoshiCorrect answer
Community Manager
Sep 1, 2020 3:38 PM UTC

Hello,

If you have installed the creative cloud desktop app then you can sign out from the application by clicking on the blue circle at the top right side and log in again using the correct account.

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6 replies

philippev74818432Author
Participant
Sep 9, 2020 7:54 AM UTC

het is opgelost. dank 

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Nathalie228632729y4a
Participant
Aug 8, 2023 6:13 AM UTC

mag ik vragen hoe u dit probleem heeft opgelost?

 

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Aug 8, 2023 1:26 PM UTC

@Nathalie228632729y4a 

 

what problem/error message are you seeing?

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Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
Sep 1, 2020 3:38 PM UTC

Hello,

If you have installed the creative cloud desktop app then you can sign out from the application by clicking on the blue circle at the top right side and log in again using the correct account.

Translate
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