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T
theicedog
Participant
March 29, 2014
Question

volume licence

  • March 29, 2014
  • 1 reply
  • 817 views

I go to link sent to get serial number login works but once there it states I cannot access site.

    This topic has been closed for replies.

    1 reply

    A
    Adobe Employee
    Abhijit_Kr_
    Adobe Employee
    March 31, 2014

    Hi theicedog,

    Could you please let us know what error you are getting.

    Regards,

    Abhijit

    T
    theicedogAuthor
    Participant
    April 2, 2014

    I bought a media kit for Lightroon, Adobe confirmed licensed processed and sent me a link to licensing site, I login in with my password and when site opens it states  "Adobe does not recognize you as an authorized user of this site."

    Kartikay_Sharma
    Kartikay_Sharma
    Participating Frequently
    April 3, 2014

    Hi theicedog,

    I tried running a search for your account using your email add but I couldnt find any details . Can you please confirm from where have you purchased the product ? If you have an order # can you please share the same in a private message ?

    Cheers,

    Kartikay Sharma

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