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March 2, 2017
Answered

We are unable to install Adobe packets mades with "creative cloud Packager" in MACs computer

  • March 2, 2017
  • 2 replies
  • 266 views

We are unable to install Adobe packets mades with "creative cloud Packager" in MACs computer:

For Windows PC works fine

but for MAC allways we recive the message:

The Installation Failed.

The Installer encountered an error that caused the installation to fail. Contact the software Manufacturer for assistance.

We have tested with different deploiments mades wits Creative Cloud Packager,

We have also tested with different MAC computers and we always get the same result.

We are a College, so we need to make a package with all the products.

If we try with individual packages, it works, but this is not practical because we have to install it on hundreds of computers.

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    Please refer to this document.

    We advise to repackage Acrobat and to omit Scout and older versions of Lightroom.

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    March 3, 2017

    Hi,

    Please refer to this document.

    We advise to repackage Acrobat and to omit Scout and older versions of Lightroom.

    kglad
    Community Expert
    Community Expert
    March 2, 2017