We have Acrobat DC Standard (volume license) installed on a terminal server.

Forum|Forum|9 years ago
February 23, 2017
6 replies
1191 views

We have Acrobat DC Standard (volume license) installed on a terminal server. It keeps prompting users to license the software every time it opens. It seems like a profile issue, but the licensing will not stick when we log in with the individual users we have set up. How can we get it to stay licensed?

Acrobat

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Steve Cordero

Adobe Employee

How did you try and license?

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KevinMutzAuthor

Participant

The licenses are coming in after we log in as each user (which is set up on our account)

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Steve Cordero

Adobe Employee

OK, I should have been more explicit with my inquiry about licensing. Are you using "Serial Licensing" with a serial number, or are you using "Named Licensing" where each user is required to log into with their Adobe ID?