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Participant
June 16, 2015
Answered

We have detected an issue with your team

  • June 16, 2015
  • 3 replies
  • 1259 views

I just signed up for Creative Cloud again and I trying to manage my team, but I always get the following error when I try:

     We have detected an issue with your team Fibetco Creative Team. Please contact customer support to resolve this issue.

What can I do to resolve this?

Best regards,

Gissur Thorhallson

Fibetco Administrator

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Maansee_verma

    Hi,

    Greetings!

    I have checked the you have a team account, with one seat which has been assigned to a different user other than you and the account is in " cancelled " state right now.

    For further status and assistance regarding the cancellation you can contact our support team.

    Contact Customer Care

    Regards

    Maansee

    3 replies

    Maansee_verma
    Maansee_vermaCorrect answer
    Participating Frequently
    June 16, 2015

    Hi,

    Greetings!

    I have checked the you have a team account, with one seat which has been assigned to a different user other than you and the account is in " cancelled " state right now.

    For further status and assistance regarding the cancellation you can contact our support team.

    Contact Customer Care

    Regards

    Maansee

    April 28, 2016

    I'm seeing or having the same problem. what should I do?

    alisterblack
    Inspiring
    April 29, 2016

    Reach out to Contact Customer Care