Skip to main content
Participant
January 27, 2019
Answered

Web-installer for CC2019 not updating Adobe Creative Cloud program?

  • January 27, 2019
  • 1 reply
  • 282 views

I have a bunch of computers (100+) which all have adobe cc 2018 installed. It works fine. With it they also have the Adobe Creative Cloud program. Which the users  can open and manage by themselves.

And now I have made a new installer package for 2019 where I stated that the users shouldnt be able to access the "apps" tab. And when uninstalling 2018 and installing 2019 on top of it the programs from the suite i choosed installs fine but in the Adobe Creative Cloud program they can still see the "apps" tab. What is the solution to this?

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    The appearance of the apps panel is determined by the file ServiceConfig.xml

    Customize Adobe Creative Cloud desktop app

    Can you check if you have the settings required as noted in the above document?

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    January 28, 2019

    Hi,

    The appearance of the apps panel is determined by the file ServiceConfig.xml

    Customize Adobe Creative Cloud desktop app

    Can you check if you have the settings required as noted in the above document?