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DaveDaveM
DaveDaveM
Participant
November 27, 2020
Answered

What are the steps to switch over?

  • November 27, 2020
  • 1 reply
  • 269 views

I have  not switch my labs over to the new CC Shared Device license.

My labs and teachers are now getting a License is expired message.

What are the steps to resolve this?

Should I uninstall all the Adobe CC Suite that is expired and rebuild a new Device License Package and deploy.

Also, I noticed that users have to login to use the software now.

Whats the deal with that?

 

 

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Correct answer SuJoshi

The correct workflow would be to remove all the installed device license apps from the machine, create a new shared device license from the admin console and install it on the lab machines. Here is the help article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/sdl-deployment-guide.ug.html

1 reply

Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
November 30, 2020

The correct workflow would be to remove all the installed device license apps from the machine, create a new shared device license from the admin console and install it on the lab machines. Here is the help article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/sdl-deployment-guide.ug.html

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