What happened to our account?

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We paid for Adobe Stock till 7th July. 7th of february we found 0 licenses and "no plan".
Our user card changed from:

To:

So, what happened?!?

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Ashish_Harrison

Adobe Employee

Hi @Данила27684106wxbs I can see you have a limit of 40 assets a month and those 40 licenses are already consumed. If you find any discrepancy in assets please feel free to connect with Adobe Support.

Thanks!

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Regards,Ashish Harrison

Д

Данила27684106wxbsAuthor

Participating Frequently

WE PAID 40 licences a month TILL JULY. AND DID NOT GET OUR FUBRUARY 40

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kglad

Community Expert

@Данила27684106wxbs

again, contact support.

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kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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