We’re sorry that you’re thinking about canceling. If you cancel your Creative Cloud for teams subscription, your products, storage, and services will be downgraded to free Creative Cloud apps and services. Here are the details: REDUCED CLOUD STORAGE Cloud Storage is reduced to 2 GB per user. If users consume more than 2 GB, you must reduce online storage, or risk losing access to your files stored in Creative Cloud. Extended version history is downgraded to standard version history. Adobe continues to store your original Lightroom images for one year after your subscription ends. During this time, you can continue to launch Lightroom to download your original files from Adobe's cloud services. RESTRICTED ACCESS TO APPS AND SERVICES Desktop apps are downgraded and only available in trial mode. Mobile apps—such as Fresco and Aero are downgraded and only available at Starter or Free levels. The ability to integrate with collaboration tools, such as Slack, Microsoft Teams, and other productivity apps is impacted. Adobe Fonts and Behance downgrade to free tier. Users lose access to paid services, such as Portfolio and Talent. IMPACT ON ADMIN CONSOLE PRIVILEGES You can no longer manage your team using the Admin Console. Access to Expert Sessions and Support services is no longer available. CANCELLATION FEES AND REFUNDS Adobe team subscriptions are annual subscriptions, paid monthly. The pricing is based on your commitment to retaining your subscription plan at least for a year. Plans renew on the anniversary date. Depending on your subscription plan and tenure, you may be charged a cancellation fee or eligible for a refund. For most plans, you get a full refund if you cancel within 14 days of purchase. See refund policies. Instead of canceling adjust your teams subscription If you're canceling due to business reasons, explore multiple options available during the last month of your subscription (renewal window) to maintain your teams subscription. As a contract owner, you can choose one of the following options shared here: Cancel your Creative Cloud for teams subscription

Bani Verma

Community Manager

Question

What happens when you cancel your 'Creative Cloud subscription'?

Forum|Forum|4 years ago
July 22, 2021
4 replies
12605 views

We’re sorry that you’re thinking about canceling. If you cancel your Creative Cloud for teams subscription, your products, storage, and services will be downgraded to free Creative Cloud apps and services. Here are the details:

REDUCED CLOUD STORAGE

Cloud Storage is reduced to 2 GB per user. If users consume more than 2 GB, you must reduce online storage, or risk losing access to your files stored in Creative Cloud.
Extended version history is downgraded to standard version history.
Adobe continues to store your original Lightroom images for one year after your subscription ends. During this time, you can continue to launch Lightroom to download your original files from Adobe's cloud services.

RESTRICTED ACCESS TO APPS AND SERVICES

Desktop apps are downgraded and only available in trial mode.
Mobile apps—such as Fresco and Aero are downgraded and only available at Starter or Free levels.
The ability to integrate with collaboration tools, such as Slack, Microsoft Teams, and other productivity apps is impacted.
Adobe Fonts and Behance downgrade to free tier. Users lose access to paid services, such as Portfolio and Talent.

IMPACT ON ADMIN CONSOLE PRIVILEGES

You can no longer manage your team using the Admin Console.
Access to Expert Sessions and Support services is no longer available.

CANCELLATION FEES AND REFUNDS

Adobe team subscriptions are annual subscriptions, paid monthly. The pricing is based on your commitment to retaining your subscription plan at least for a year. Plans renew on the anniversary date. Depending on your subscription plan and tenure, you may be charged a cancellation fee or eligible for a refund.

For most plans, you get a full refund if you cancel within 14 days of purchase. See refund policies.

Instead of canceling adjust your teams subscription

If you're canceling due to business reasons, explore multiple options available during the last month of your subscription (renewal window) to maintain your teams subscription. As a contract owner, you can choose one of the following options shared here: Cancel your Creative Cloud for teams subscription

J

Jessica25319621hhf4

Participant

Can you please cancel the free trial of OCR please

A

Anshul_Nautiyal

Community Manager

Hi @Jessica25319621hhf4,

Thank you for reaching out. Upon checking, I see that you have an active Teams subscription associated with the Adobe ID used to post this query. Could you please confirm if you are looking to cancel this subscription? Additionally, if you are experiencing any issues, kindly provide more details so that I can assist you accordingly.

Regards,
^AN

kentmcpherson

Inspiring

Can I cancel my monthly plan to switch to an annual plan without losing anything?

Community Expert

yes.

Known Participant

I want to cancel my subscription so I don't have another whole year to pay, but I want to use my account until the subscription renewal date. After all I have paid for the month already

K

Keith2556857032fb

Participant

Just cancel my account. It does me no good if I can't yous your product.