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Participant
January 18, 2016
Question

What I’m trying to do is to follow the steps of these documents and videos.

What I’m trying to do is to follow the steps of these
documents and videos. 

                
http://aggroworld.org/2015/03/10/citrix-adobe-cs6/

     
http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html

                
http://wwwimages.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/AdobeApplicationManagerEnterpriseEditionDeploymentGuide_v_3_1.pdf

    

  1. Use Adobe Application Manager Enterprise Edition
    to create an Application Installation with Updates.
  2. Use Adobe Application Manager Enterprise Edition
    to create a Serialization File.

      

What I’m running into is that with Adobe Application Manager
Enterprise Edition I select my software packages which shows as valid and press
next gets to the serial number prompt and no matter what number I use it says
the number invalid contact Customer Support.

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    2 replies

    Del Z
    Participating Frequently
    February 22, 2016

    Hi Pgjordo,

    Please verify you are using the correct serial number using the Adobe Licensing Website | Serial numbers, orders, and accounts‌. If you continue to experience issues, Contact Customer Care‌ via chat or phone.

    Please post a reply to this discussion if you need additional help.

    Best,

    Del

    Translate
    Bani Verma
    Legend
    February 17, 2016