What to do when your Team Admin no longer works with the agency, and no one else can access the Admin Console

In case your team admin is no longer with your organization, you'll need to contact Adobe Care to make this update. You'll need to present a valid proof-of-purchase. You'll also need to provide a valid credit card to switch the payment method associated with your teams account.

Once you have access to your team's Admin Console, remove the older employee, so that they no longer have access.

As a best practice, ensure that you have more than one user with Admin privileges.

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