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Participant
September 2, 2026
Question

When i try to Export a Adobe Cloud Library onto any Drive, after some % i get an error message with "something went wrong" and "contact support"

  • September 2, 2026
  • 7 replies
  • 31 views

Hey! i want to Export some Libraries that i share with other people of the company to one of our drives to archive it and make space for new ones. When i try to Export the Lib through the Adobe CC desktop app, after some % i get an error message saying “something went wrong” and “contact support”. Its not always the same % and there is plenty of space on the Drive. I even tried other drives and the drive where CC and the temp lib files are located, nothing worked so far. 

Maybe someone had same issues and a solution for this? :)

Thanks in advance!

    7 replies

    kglad
    Community Expert
    Community Expert
    September 2, 2026

    do you have a teams or enterprise subscription?

    Participant
    September 2, 2026

    im not sure, but i think its a teams account tho my company is named in the account. But its personalized to me and im the only user of this account. If that helps.

    kglad
    Community Expert
    Community Expert
    September 3, 2026