When will the .pkg installers from the Admin console be updated for Apple Silicon (M1) macs?

Forum|Forum|5 years ago
November 30, 2020
4 replies
1592 views

The .pkg installers for all the current Adobe applications downloadable from the admin console have an OS version lock on them so they will not install on M1 macs (they install on non-M1 macs running Big Sur).

Does Adobe have a timeline for releasing updates to the app installers in the Admin console so they will install on M1 macs? (We use Munki for deploying applications to our fleet, so we are stuck with the Adobe apps being the only applications -- so far -- that refuse to install on M1 macs...)

Thanks!

Installation

This topic has been closed for replies.

Correct answer Nikhil R Gupta

Hello Helin,

You may try steps mentioned in the below link. Hope this helps.

https://helpx.adobe.com/enterprise/kb/deploy-packages-to-arm-devices.html

Thanks,

Nikhil Gupta

H

Helin5FE2

Participant

My university said that, you had to install with our linked. And it was .pkg files. I want to install with this file but I got an error which is called "This software can't be installed on this computer"

Can I install these .pkg files on my Macbook M1

Nikhil R GuptaCorrect answer

Legend

Hello Helin,

You may try steps mentioned in the below link. Hope this helps.

https://helpx.adobe.com/enterprise/kb/deploy-packages-to-arm-devices.html

Thanks,

Nikhil Gupta

S

Steve5E36Author

Participating Frequently

The problem with this workaround is that you have to then setup an inventory repository for M1 *and* non-M1 systems. That's not great.

Is there a reason Adobe can't just modify the packages on the Admin download repository to remove the hardware blocks from the installers rather then have customers jump through hoops like this?

G

Greg5D66

Participant

We too are waiting for Adobe to update the package installers in the admin console.

Nikhil R Gupta

Legend

Hello Steve,

You may refer to the article. Hope this helps.

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

Thanks,

Nkhil Gupta

S

Steve5E36Author

Participating Frequently

Unfortunately, that does not answer my question. We don't want to have our users install applications through the Creative Cloud application, but deploy them using Munki.

So when will the pkg installers in the Admin console (for Enterprise) be updated so they don't have blocks against the M1 hardware?