Where are my Cloud files after internal migration?

Forum|Forum|5 years ago
June 2, 2021
2 replies
346 views

Hi, I have an Adobe Enterprise account. The company I work for did a recent internal Adobe account change. I have the same login as before but all of the files I had saved on the Creative Cloud is gone. Is it possible to recover this? I have no idea what to do. Thanks for any help.

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Correct answer Abambo

Your local IT support is responsible for answering such questions. You may point them to here, if needed.

Abambo

Correct answer

Community Expert

Your local IT support is responsible for answering such questions. You may point them to here, if needed.

ABAMBO | Hard- and Software Engineer | Photographer

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Test Screen Name

Legend

You'd have to ask the company if they did anything to keep your files when they moved you to a new account. (Although the name is the same, it is a completely separate account).

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Participant

Okay, thank you!

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