Where are my Cloud files after internal migration?

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Hi, I have an Adobe Enterprise account. The company I work for did a recent internal Adobe account change. I have the same login as before but all of the files I had saved on the Creative Cloud is gone. Is it possible to recover this? I have no idea what to do. Thanks for any help.

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AbamboCorrect answer

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Your local IT support is responsible for answering such questions. You may point them to here, if needed.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Correct answer

Community Expert

Your local IT support is responsible for answering such questions. You may point them to here, if needed.

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ABAMBO | Hard- and Software Engineer | Photographer

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You'd have to ask the company if they did anything to keep your files when they moved you to a new account. (Although the name is the same, it is a completely separate account).

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defaultoemsxuft1ar4Author

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Okay, thank you!

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