A

Anonymous

Answered

Why, Adobe, WHY??

Forum|Forum|13 years ago
August 30, 2012
2 replies
2667 views

Everytime I turn a corner trying to deploy this application to an enterprise, I'm always hit with another stupid little nag from Adobe. First, it's auto updating. Then, it's the registration screen that never goes away. NOW, it's a prompt in the notification center to "Claim my benefit" and "continue updating my profile". I don't want all my users getting this prompt! They don't NEED any benefits, and they don't NEED to update the profile for the generic login I had to create to register this product to make that nag screen go away.

HOW CAN I END THIS MADNESS??

I just want to install Adobe products, deploy them silently, and just WORK for the end user without having to jump through all these hoops to disable this and that which would normally be great for any consumer user. Geesh.

I'm hoping that this is a simple reg edit? Hoping??

Thanks.

(Sorry for the rant. I've just spent a lot of time lately trying to get this to deploy and not nag users with things they don't need to know.)

Acrobat

This topic has been closed for replies.

Correct answer EnterpriseHelp

You can certainly control this prior to deployment. See Preference Reference for Acrobat and Adobe Reader

J

JPike69

Participant

Not sure if this is will finally remove the nagging "Claim your benefit" , but I noticed in my Adobe - Preferences - General: There's a tick for Show me messages when when I launch Acrobat.

Since I un-ticked it, I haven't seen the nag once. Not sure if this is something you can set in your deployment, or not though. But I figure, it's at least a starting place.

EnterpriseHelpCorrect answer

Inspiring

You can certainly control this prior to deployment. See Preference Reference for Acrobat and Adobe Reader

EnterpriseHelp

Inspiring

Acrobat ships with a hundreds of preferences so that enterprise IT can customize the product as needed. Some are enabled; some are disabled. It's a good idea to start with the documentation. The admin guide tells you how to disable registration and configure other items. That doc also points to the Preference Reference which documents 450+ registry level preferences. In that doc you will find all the answers you need, including setting bUpdater to 0, accepting the EULA on behalf of your users, bypassing the Welcome Screen, etc.

Deployment workflows should always start with:

1: Read the documentation.

hth

Ben

http://www.adobe.com/go/acrobatitinfo

A

Anonymous

Thanks for the reply. If only it was that easy. I did this:

Top > FeatureLockdown > Disabling Misc. Features > bRegisterProduct

Data type boolean: DWORD value > REG_DWORD

Default null

Since Ver. # 6.0

Path

Lock Path HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown

Summary Disables UI items that allow users to register the product.

Details Only exists in HKLM. While this feature is deprecated with 9.0, the Customization Wizard 9 and 10 provides a "Disable Registration" option for disabling the Register Product UI during the installation workflow. It is also possible to use the REGISTRATION_SUPPRESS property on the command line. This preference does not affect the Product Registration menu item under the Help menu. Possible values include:

0: Show the product registration screen.

1: Don't show the product registration screen.

GUI mapping Register Product screen

Deprecated? Since 9.0

It didn't work. I continued to get the registration screen after doing this regedit. I also tried creating this same key structure under the Wow6432Node key. Search google, I'm not alone.

Also, I've tried to find how to disable the Claim your Benefit bubble from within the AIM for Acrobat. I haven't been able to find it, based on keywords of "claim", "benefit", "profile". My guess is that those keywords should've prompted a result within there on how to disable that balloon. If there are 450+ registry preferences, they seem to cover everything but this one, but maybe I'm not searching the proper words. My guess is that those should've been sufficient enough to find what I was looking for.

Thanks

EnterpriseHelp

Inspiring

Well the documentation you copied says that bRegisterProduct has been deprecated since 9.0, so unless you are installing 8.0, it won't work. My first response above says look in the admin guide for the disable registration information. There is an Adobe property you can use on the cmd line, setup.ini, or abcpy.ini depending on your deployment method.

If you can't find info about the bubble, I'll look it up myself.

Ben

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.