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Participant
Oct 4, 2022 6:43 PM UTC
Answered

WHY CAN'T WE CANCEL OUR OWN PLANS ON OUR OWN TIME

[Moderator] :- Edited out the indecent material. You are expected to maintain civility on a public platform

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Manan JoshiCorrect answer
Community Expert
Oct 5, 2022 3:00 AM UTC

I understand that you don't like it but rather than getting angry now when there is nothing much you can do you should have spent a few minutes to read the terms of subscription when choosing a plan for your needs. Having said that, let us know the following

  • What exactly are you trying to do? Do you want to switch plans, just cancel a plan etc?
  • Which kind of subscription do you have, individual or teams/enterprise?

We can have a discussion among peers to figure out if there is a way to achieve what you are after but the best chance for you to resolve this is having a discussion with support team as only they can handle account isues.

-Manan

-Manan

2 replies

Abambo
Community Expert
Community Expert
Oct 5, 2022 12:54 PM UTC

According to the terms of your contract, you can cancel your plans shortly before the anniversary date of the contract.

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ABAMBO | Hard- and Software Engineer | Photographer
Manan JoshiCommunity ExpertCorrect answer
Community Expert
Oct 5, 2022 3:00 AM UTC

I understand that you don't like it but rather than getting angry now when there is nothing much you can do you should have spent a few minutes to read the terms of subscription when choosing a plan for your needs. Having said that, let us know the following

  • What exactly are you trying to do? Do you want to switch plans, just cancel a plan etc?
  • Which kind of subscription do you have, individual or teams/enterprise?

We can have a discussion among peers to figure out if there is a way to achieve what you are after but the best chance for you to resolve this is having a discussion with support team as only they can handle account isues.

-Manan

Translate
-Manan