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Participant
January 13, 2022
Question

why cant I uninstall the 2021 versions of adobe apps?

  • January 13, 2022
  • 2 replies
  • 142 views

I Recently, I checked my adobe cloud, and all my apps would not show up in there except for acrobat and camera. I still had all my 2021 apps installed, and i tried to uninstall them, but it just didnt uninstall even after following all the processes. i tried many different things such as additionally installing the 2022 apps for some reason and went into the files and deleted them (i recovered the files after). please help me.

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2 replies

kglad
Community Expert
Community Expert
January 13, 2022

inadvertently responded in enterprise&teams forum

Participant
January 14, 2022
Hello, in my post, I said that I had already tried that method and it did not work due to the older versions not showing up in the creative cloud app. Also, I had deleted the files once in a panic but recovered them quickly. One thing I tried was reverting the current 2022 version that did show up in my creative cloud to the same version as the old versions I could not uninstall. It worked for one of them but the rest still wouldn’t work, most likely due to me deleting the files.

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