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Participant
April 13, 2016
Answered

Why do I have two same selectable organisation during the pack creation in Creative Cloud Packager?

  • April 13, 2016
  • 1 reply
  • 187 views

Hello,

I have a problem during the pack creation in Creative Cloud Packager, there is two "same" selectable organisation.

The first one named "Centre Professionnel du Littoral Neuchâtelois" offert a licence type "named license" or "device license".

The second one named "Centre Professionnel du Littoral Neuchâtelois" (same) offert only a license type "named license".

My question is why do I have two organisation ?

Thanks a lot.

Pellaton Romain

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer alisterblack

    It looks like your ID is associated with two accounts.

    One has a Device licence attached and the other has a Creative Cloud Teams license (named user).

    If you want to check further details regarding these accounts please Contact Customer Care

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    April 13, 2016

    It looks like your ID is associated with two accounts.

    One has a Device licence attached and the other has a Creative Cloud Teams license (named user).

    If you want to check further details regarding these accounts please Contact Customer Care