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Participant
March 25, 2022
Answered

Why do new accounts need to have a birthday entered when registering?

  • March 25, 2022
  • 1 reply
  • 1148 views

I recently noticed new accounts need to have a date of birth entered when registering. This presents a problem for my current onboarding process of new employees. I usually take the time to install and create the Adobe account when setting up new employees so they can start work on day one. Also, it allows me to setup Acrobat DC as the default program and tweak any other settings. 

 

So should I type in a generic DOB just to pass the setup field or hope that my new employee can navigate through setting this all up themselves?

 

DOB should be optional during account creation.

 

 

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Correct answer Test Screen Name

A generic DOB cannot be acceptable. You are certifying the details are correct. A date of birth is needed because some services are restricted by age. Surely the employee's date of birth is received, for legal reasons, by HR as part of the recruitment process, and is as known to them as the employee's name.

1 reply

Test Screen NameCorrect answer
Legend
March 26, 2022

A generic DOB cannot be acceptable. You are certifying the details are correct. A date of birth is needed because some services are restricted by age. Surely the employee's date of birth is received, for legal reasons, by HR as part of the recruitment process, and is as known to them as the employee's name.

Participant
May 17, 2022

I'm not sure that I agree as a generic DoB should be acceptable, after all the minimum age of 13 cannot apply to an employee.

I have a MacBook to add a CC lience too and all I currently have is the name. I'd argue that combining DoB and name is a way for Adobe to build extra data on a user. Is that GDPR compliant? As the user cannot opt out, nor can I set those dates in admin.