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YK1KoolDude
YK1KoolDude
Participant
October 28, 2015
Question

Why does our CS6 install require an email address?

  • October 28, 2015
  • 1 reply
  • 238 views

The address assigned to our CS6 Master site license is also assigned with a small CC team license and when we login to the CS6 during install it takes the address but soon after the install it tells us that there are already 2 computers using that license. This is a CS6 Master Site License so we should not get this message.

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    1 reply

    Sheena Kaul
    Sheena Kaul
    Legend
    November 30, 2015

    Hi,

    It seems that the CS6 license is assuming its activation through the CC.

    Remove the CC app from the machine and then check.

    Regards,

    Sheena

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