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nelcnetworks
nelcnetworks
Participant
October 13, 2014
Question

will creative cloud work via a proxy server

  • October 13, 2014
  • 1 reply
  • 493 views

We use a proxy server for all our internet connections. Will creative cloud work via a proxy server?

    This topic has been closed for replies.

    1 reply

    Kartikay_Sharma
    Kartikay_Sharma
    Participating Frequently
    October 14, 2014

    Hi Nelcnetworks,

    Please follow the below mentioned Kb article and suggest if that answers your query.

    Proxy authentication support for Creative Cloud products

    Cheers,

    Kartikay Sharma

    HSLedit
    HSLedit
    Participant
    October 22, 2014

    Hi - I'm i  a similar position to the OP, we've bought a cc2014 individual licence but I work in a government organisation with proxy server and strong firewall and we can't download even the desktop manager. When I spoke to support they said it was unlikely I'd be able to get it to work through our system, and even if we upgraded to a teams licence we'd still have a problem as the indidual computers would still need a clean connection through to the adobe servers to activate.

    The document linked only talks about the Packager and the Teams/Enterprise licence, so is there just no solution for anyone with a single licence that has to work via a proxy server? Would a Teams licence solve these problems?

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